Travel & transport contacts

Interstate travel

Qantas
Tel: 13 13 13
TTF: 1800 652 660
Web: www.qantas.com.au

Jetstar
Tel: 13 15 38
Web: www.jetstar.com.au

Virgin Blue
Tel: 13 67 89
Web: www.virginblue.com.au

Tiger Airways
Tel: 9335 3033
Web: www.tigerairways.com

wotif.com
Web: www.wotif.com

lastminute.com
Web: www.lastminute.com.au

Travel and transport within Victoria

V/Line
Tel: 13 61 96 (6am and 11pm)
Web: www.vline.com.au

Metlink
Tel: 13 16 38
Web: www.metlinkmelbourne.com.au

Gull Airport Service (Melbourne Airport to Geelong bus service)
Tel: (03) 5222 4966
Web: www.gull.com.au

Avalon Airport Shuttle
Tel: (03) 52 788 788

Travel insurance

Insurance Council of Australia
Tel: 1300 728 228
Web: www.insurancecouncil.com.au

Cars and motorbikes

VicRoads
Tel: 13 11 71
Web: www.vicroads.vic.gov.au

Transport Accident Commission (TAC)
Tel: 1300 654 329 or 1800 332 556 (toll-free outside the Melbourne metropolitan area)
Web: www.tac.vic.gov.au

Disputes and unfair treatment

Australian Federation of Travel Agents (AFTA)
Tel: 1300 36 34 16
Web: www.afta.com.au

Travel Agents Licensing Authority
Tel: 1300 13 54 52

Travel Compensation Fund
Tel: 1300 658 165
Web: www.tcf.org.au