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Medical and healthcare contacts

General

Better Health Channel healthcare directory - (new window)
Use this online resource to find a local pharmacy, medical centre, doctor, hospital or other healthcare professional or service.

Medicare
Tel: 13 20 11 (business hours - 8:30am - 4:30pm | Mon - Fri)
Web: www.hic.gov.au/public/claims/offices.jsp

Advice and referral

Kids Help Line
Confidential and anonymous 24-hour counselling and referral service for young people aged under 18.
Tel: 1800 55 1800
Web: www.kidshelp.com.au

Sun protection

Sunsmart (The Cancer Council of Victoria )
Tel: (03) 9635 5148 (business hours)
Web: www.sunsmart.com.au

Sex and relationships

Relationships Australia
Tel: 1300 364 277
(business hours - 9am - 9pm Mon - Thur || 8:30am - 4:30pm - Fri || 9am - 1pm Sat)

Mensline Australia
Tel: 1300 789 978
24 hr counselling service
www.menslineaus.org.au - (new window)

Melbourne Sexual Health Centre
Tel: (03) 9341 6200
Free call 1800 032 017
(business hours - 8:30am - 5pm Mon - Thur || 1:10pm - 5pm Fri)

Action Centre (for Youth 25 and under)
Tel: (03) 9654 4766
Free call: 1800 013 052
(business hours - 10am - 6pm Mon - Fri)

Sexual assault

Centre Against Sexual Assault (CASA)
Contact a Centre 24-hours a day, seven days a week for crisis counselling, support, information and advocacy. Your call will be directed to the Centre in your region.
Tel: 1800 806 292

24-hour Kids Help Line: 1800 55 1800

Women's Domestic Violence Crisis Line
Tel: (03) 9322 3245 (Melbourne)
Tel: 1800 015 188 (Rural and regional Victoria)
www.wdvcs.org.au (new window)

Drugs and Alcohol

DirectLine
24 hour, confidential telephone info, counselling, referral and advice to anyone concerned about their own or another's alcohol or other drug use.
Freecall: 1800 888 236

DrugInfo Clearinghouse
Drug and alcohol information line
Tel: 1300 858 584

Youth Substance Abuse Service (YSAS)
24-hour counselling, support and referral for 12- to 21-year-olds.
Tel: 1800 014 446

Counselling Online
Offers 24-hour, text-based (using a computer) counselling
1800 888 236
www.counsellingonline.org.au

Department of Planning and Community Development

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